Security Security

Danger of Fake Emails


What is The Danger of Fake, Phishing or Spoofing Emails?
Phishing or Spoofing emails are illegal attempts to obtain confidential information such as passwords or credit card details. Please contact us if you are asked in an email or phone call for such confidential data. We will never ask you for your password or your 4 Digit Security Pin (4DSP)
If you think you have received a email from us but not sure, close the email, go to through your Browser, NEVER through a link in an email.


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Never Give Out Your Password


Security Notice: Do not Give Out Your Password or Security Pin via Email or Phone!
BidKnight will never request your password or your 4 Digit Security Pin (4DSP) via emails or by the phone. If you do receive an email message or phone call regarding your password, please report the incident to Customer Support, as it is likely an attempt by an outside party to breach your security.


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Suspicious Email?


I have Received an Email That Seems Suspicious. What Should I Do?
First and foremost, never click on a link or download anything from an email youre suspicious of. These actions may enable outside parties to illegally obtain your private information.
Second, please forward these emails to We will check them out and inform you whether or not they are legitimate.


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Fake Emails


How Do I Recognize a Fake Email About a Request For Payment?
Payments to BidKnight can only be made via the BidKnight website, Please dont respond to any emails or phone calls regarding payments.


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Secure Payment


Any transactions conducted through our website are secure. Only you see your card details, so its actually much more secure than using your card in a store.

When you reach the checkout, you will notice a padlock symbol on your browser bar. Also, the URL will begin with HTTPS instead of HTTP, though both indicate a secure page.

Payment transactions with BidKnight are always conducted on secure encrypted connection. This SSL connection is verified by VeriSign and provides the highest level of confidence for all transactions on BidKnight.


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